The fact that I am getting this Luke, who informed dev of this at 8pm, just sucks. It's great that he did it, but sucks that Matt, Jonah or Evan sat on it.
This could and should
have been realty with last night.
---------- Forwarded message ----------
From:
Luke Rusten
<
lru...@gawminers.com>
Date: Friday, February 27, 2015
Subject: Withdrawals offline
To: John Caceres <
jo...@geniusesatwork.com>
Hey John,
Yesterday I found a user who figured out a way to steal from the company which I reported to the developers. Since then both PayBase and Zencloud withdrawals have been taken offline as well as the Hashmarket in order to prevent further loss.
Since these are still offline customers are posting on the forums and opening a lot of tickets regarding withdrawals being down. Are you able to craft a response we can give to customers on the forums? So far in tickets I have told customers withdrawals are currently offline and I will update them when they are back online but I did not offer any explanation as to why.
Can you help with this? I am not receiving any ETA's and I know the conspiracy theories are going to fly and people are going to get upset.
Thanks,
--