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[Lucidchart]: Your team renewal
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Monika G (Lucidchart)
Feb 23
Other recipients: jo...@smart-tech.com
##- Please type your reply above this line -## [image: Monika G] *Monika G* (Lucidchart) Feb 23, 11:21 AM Hi Josh, I wanted to personally reach out because I noticed your Lucidchart Team 5 Monthly subscription was recently canceled because
##- Please type your reply above this line -##
Monika G
Monika G (Lucidchart)
Feb 23, 11:21 AM
Hi Josh,
I wanted to personally reach out because I noticed your Lucidchart Team 5 Monthly subscription was recently canceled because the renewal payment failed. I'm guessing it was something simple like the expiration date.
I especially wanted to contact you because this means that the users on your account have limited access to their documents, and I want to ensure you regain full access quickly. Would you mind updating your billing information and re-subscribing?
If you have any questions, please feel free to email me back. I look forward to hearing from you!
Regards,
Monika Gilmore
Lucid Software | Customer Experience Manager
Fala-se português | Se habla español
Lucidpress: Perfect for print. Dynamic for digital. | Lucidchart: Diagrams done right.
This email is a service from Lucidchart.
Message-Id:V6H70PAA_54eb6fb5c2973_77573fa99f8cd31c712964_sprut
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Monika G (Lucidchart)
Feb 25
[Lucidchart] Re: Your team renewal
Other recipients: jo...@smart-tech.com
Your request (#182835) has been updated. Reply to this email or click the link below: http://support.lucidchart.com/requests/182835 [image: Monika G] *Monika G* (Lucidchart) Feb 25, 11:30 AM Hi Josh, I haven’t heard back from you, so I want
##- Please type your reply above this line -##
Your request (#182835) has been updated. Reply to this email or click the link below:
http://support.lucidchart.com/requests/182835

Monika G
Monika G (Lucidchart)
Feb 25, 11:30 AM
Hi Josh,
I haven’t heard back from you, so I wanted to reach out one last time regarding your Lucidchart Team 5 Monthly renewal. Would you mind sharing any feedback with me on how we can better meet your needs?
Please let me know if you have any questions. I'm happy to help!
Regards,
Monika Gilmore
Lucid Software | Customer Experience Manager
Fala-se português | Se habla español
Lucidpress: Perfect for print. Dynamic for digital. | Lucidchart: Diagrams done right.
Monika G
Monika G (Lucidchart)
Feb 23, 11:21 AM
Hi Josh,
I wanted to personally reach out because I noticed your Lucidchart Team 5 Monthly subscription was recently canceled because the renewal payment failed. I'm guessing it was something simple like the expiration date.
I especially wanted to contact you because this means that the users on your account have limited access to their documents, and I want to ensure you regain full access quickly. Would you mind updating your billing information and re-subscribing?
If you have any questions, please feel free to email me back. I look forward to hearing from you!
Regards,
Monika Gilmore
Lucid Software | Customer Experience Manager
Fala-se português | Se habla español
Lucidpress: Perfect for print. Dynamic for digital. | Lucidchart: Diagrams done right.
This email is a service from Lucidchart.
Message-Id:V6H70PAA_54ee14ca6483d_43243f8dd84cd3f854095dc_sprut
Show trimmed content
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